Choose, change or cancel your plan
On Essentials only.
You pay for technicians, not for office staff. Choose a plan any time during your 14-day free trial, and the first charge comes when the trial ends.
Steps
- On the web, open Account. Your plan is at the top, under Your plan.
- Pick Yearly - two months free or Monthly.
- Click Choose on the plan that fits your team. Plans that are too small say how many technicians you have.
- Pay on Stripe's secure page. Back in the app, the plan updates by itself in a moment.
- Later, click Manage billing to change the card or the plan, see your invoices, or cancel.
On an iPhone in the US, you can do the same from the phone: tap the menu at the top of the home screen, tap Your plan, pick a plan and tap Continue to secure checkout. Once you have a plan, Manage billing is there too.
Good to know
- The plans are for up to 3, 10, 20 or 30 technicians: $99, $249, $449 or $599 a month. Yearly is ten months' price. Office and sales people are free.
- Prices are in USD, before any sales tax.
- Each plan includes a number of texts a month. The plan card says how many.
- Choosing during the trial keeps the rest of your trial days.
- If you cancel, the plan carries on until the paid time runs out, and Your plan says when it ends.
- If a payment fails, Stripe tries again. Update the card with Manage billing (on the phone, Update the card).
- Only the owner chooses or changes the plan. A Manager can see it.
- More than 30 technicians? Contact us.
- On other phones, Your plan shows where your plan stands. Choose or change it on the web.
- Business and Enterprise are billed by contract. Their plan is part of the agreement, so there is nothing to choose in the app.